Toolkit for Legislators, Partners and Brokers - Access Health CT openEnroll_start=09/16/2025
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Toolkit

This is a collection of resources to help you to start or continue informed conversations with your community. You will find information on programs supported by AHCT, timely updates, talking points, downloadable printouts and flyers, links to helpful resources and more.

Learn More About…

Access Health CT

Access Health CT (AHCT) is Connecticut’s official health insurance marketplace, where you can shop, compare and enroll in quality health and dental plans. It is also the only place where you can qualify for financial help to lower your costs, and if eligible, enroll in no- or low-cost coverage through HUSKY Health Programs (Medicaid and the Children’s Health Insurance Program (CHIP)) or the Covered CT Program. At AHCT, our mission is to decrease the number of uninsured residents, improve the quality of healthcare, and reduce health disparities through an innovative, competitive marketplace that empowers consumers to choose the health coverage that gives them the best value.

Need help? Click here.

    Dates & Deadlines

    The next Open Enrollment Period begins November 1.

    You can enroll in coverage any time of year if you:

    The date you enroll determines when your health and/or dental coverage begins. Learn more »

    If you are eligible for Medicare or will be eligible for Medicare in this calendar year, call AHCT to understand your options or call your broker.

    Ways to Get Free Help

    Call Center

    For general questions, or help with your application or account, please contact our call center. Speak with an Enrollment Specialist who can answer your questions and guide you through the enrollment process in many different languages. Learn more »

    Live Chat

    For free online help, click the “Live Chat” icon at the top right of the website to connect with a Customer Service Representative in real-time. Learn more »

    • The Access Health CT Call Center & Live Chat can be reached at 1-855-805-4325 and Live Chat is available on our website.
    • Customers who are deaf or hearing impaired may use TTY at 1-855-789-2428 or contact us at 1-855-805-4325 with a relay operator.
    • For Call Center & Live Chat hours of operation, click here.

    Events

    Access Health CT team members host and attend a variety of events throughout the year. Join us to learn more about Access Health CT or get answers to your questions. View all events »

    In-Person Help

    Get one-on-one help with your questions or enrollment application from one of our Enrollment Specialists or Certified Brokers. You can visit a Navigator or make an appointment with a Certified Broker. All help is free.

    Find a Certified Broker or Enrollment Specialist in your area. On our website, AccessHealthCT.com, you can also click on the “Get Help” tab, and drop down to find a Certified Broker or Enrollment Specialist.

    Federal Changes to Health Coverage

    Recent federal changes will impact customers who enroll in health insurance through Access Health CT (AHCT). We want to help you understand how you will be impacted and what you can do to keep your coverage. The most important thing to know is that Access Health CT is here to help you, financial assistance is still available, and you can get free help to keep the coverage you and your family need to stay healthy.

    Learn more »

    Special Enrollment Period for Residents with Lower Income Eligibility

    Access Health CT is committed to increasing access to affordable health insurance coverage. A new Special Enrollment Period for Residents with Lower Income will provide access to no-cost or very low-cost health insurance, made possible by the Inflation Reduction Act (IRA). Learn more »

    Special Enrollment Period

    A Special Enrollment Period is a special window of time outside of the Open Enrollment Period when you can sign up for health and/or dental insurance coverage through Access Health CT. Learn more »

    Common Qualifying Life Events

    Qualifying Life Events (QLEs) open a Special Enrollment Period for you to enroll in health and/or dental insurance. Typically, you have 60 days from the date of your QLE to enroll. You will also be required to verify your QLE in order for your coverage to begin. Learn more »

    Info for Current Customers

    Do your part to stay covered! Make sure Access Health CT and/or the Connecticut Department of Social Services (DSS) has the most up-to-date information about your household, including your annual household income, address and phone number. Consider providing your email address, opting to receive text messages or selecting paperless delivery for important notifications. Learn more about how to manage your account.

    Health Equity

    Health disparities are health differences that are closely linked with social, economic, and/or environmental disadvantage. They adversely affect people based on a variety of factors including race, ethnicity, religion, gender, socioeconomic status, disability, and geographic location, among many others.

    Since 2013, Access Health CT has helped more than one million individuals and small businesses get health coverage, and we’ve helped cut Connecticut’s uninsured rate in half. This is great progress, but more must be done to reduce health disparities that persist in our state. Learn more »

    Covered CT Eligibility

    So me Connecticut residents who meet certain eligibility requirements are paying $0 for their health insurance coverage through Access Health CT, thanks tothe Covered CT Program created by the State of Connecticut and administered by the Connecticut Department of Social Services. You can enroll at any time you become eligible, and your coverage starts the first of the month following your enrollment. Learn more »

      Call Center & Live Chat

      • The Access Health CT Call Center & Live Chat can be reached at 1-855-805-4325 and Live Chat is available on our website.
      • Customers who are deaf or hearing impaired may use TTY at 1-855-789-2428 or call with a relay operator.
      • For updated Call Center & Live Chat hours, click here.

      Follow Us on Social Media

      We are active on social media — please follow our pages, tag us in posts about healthcare, enrollment, and share our updates to help spread the word.

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        How to Report Life Changes to Access Health CT and Why It’s Important

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        Life can change in many ways. You might have a change in income (how much money your household makes), get married or have a baby. When these things happen, it’s important to tell Access Health CT (AHCT) right away. Reporting life changes will help you get the right...